FAQ's
1️⃣ Do you offer free shipping?
Yes! We offer free shipping on all orders within Saudi Arabia and the United Arab Emirates — with no minimum purchase required.
2️⃣ What is the estimated delivery time?
We aim to deliver your order within 1–4 business days across KSA and UAE, ensuring a fast, reliable, and hassle-free shopping experience.
3️⃣ Is Cash on Delivery (COD) available?
Absolutely. Cash on Delivery is available for all orders, giving you a secure and convenient payment option right at your doorstep.
4️⃣ Can I return or exchange an item?
Yes! We offer a 7-day return and exchange policy.
If you're not completely satisfied, we’ll make it right.
👉 Please refer to our Return & Refund Policy for full details.
5️⃣ How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS, allowing you to follow your package in real time.
6️⃣ What if I receive a damaged or defective product?
If your order arrives damaged, defective, or incorrect, contact us immediately.
We’ll provide a free replacement or a full refund — no extra charges.
7️⃣ Do you ship internationally?
Currently, we only ship within the UAE and KSA.
But good news — we’re working on expanding to more regions soon!
8️⃣ How can I contact customer support?
We’re always here to help!
📧 Email: wadicartofficial@gmail.com
9️⃣ Are your products authentic and high quality?
Yes — 100%! All our products are genuine, premium-quality, and sourced from trusted suppliers to ensure your satisfaction.
🔟 Can I modify or cancel my order after placing it?
If your order hasn’t shipped yet, you can request a modification or cancellation by contacting us as soon as possible.