Return & Refund Policy

At Wadi Cart, your satisfaction means everything to us. If you're not completely happy with your purchase, we offer a simple and transparent return and refund process outlined below.

✅ Return Eligibility

You may request a return within 7 days of delivery, provided that:

The item is unused, in its original packaging, and in resellable condition
The return request is made within 7 days of receiving your order
You can provide a valid proof of purchase (e.g., order number or receipt)

❌ Non-Returnable Items

Returns are not accepted for the following:

Used, damaged, or altered items
Items returned after 7 days
Clearance, sale, or final sale items
Gift cards or promotional/free items

🔁 Return Process

To request a return:

Email us at 📧 wadicartofficial@gmail.com with your order number and reason for return
Our team will review your request and send you return instructions
Ship the item back — return shipping is at your expense, unless the item was damaged or incorrect
After we receive and inspect the returned item, your refund will be processed within 5–7 business days

💸 Refunds

Refunds are issued to your original payment method
Processing times may vary depending on your bank or payment provider
You’ll receive an email confirmation once your refund has been successfully processed

📦 Damaged or Incorrect Items

If your item arrives damaged, defective, or not as ordered, contact us immediately at 📧 wadicartofficial@gmail.com with:

Your order number
Clear photos showing the issue

We will offer a free replacement or a full refund, depending on the situation.

🛑 Late or Missing Refunds

If you haven’t received your refund yet:

Double-check your bank or credit card account
Contact your payment provider
Still need help? Reach out to us at 📧 wadicartofficial@gmail.com

📩 Need Help?

For any questions regarding returns, refunds, or your order, contact our support team:
📧 wadicartofficial@gmail.com